Position your practice for today's patient.
With medical professionals focused on level of care, managing the patient’s end-to-end experience in a digital world presents a host of challenges. ServMD is here to help.
The Provider Dilemma
Balancing patient care and business operations present providers with several problems.
Patient management drains resources.
Keeping track of online bookings, staff scheduling, e-prescribing and electronic medical records (EMR) can strain even the most nimble of private practices.
Maintaining a digital presence takes time.
Since the onset of COVID-19, consumers have become even more reliant on digital channels for finding physicians who meet their needs.
Tracking business performance is hard.
Identifying primary drivers of patient acquisition and retention is labor intensive, but crucial to the long term health of your business.
How we can help
You care for your patients. We’ll care for your practice.
How It Works
1. Free Diagnostic
An evaluation of your practice
We use market research, analytics tools, and patient feedback to build a comprehensive picture of the current state of your industry, practice, and patient landscape.
We then identify challenges, opportunities, and objectives to build a measurable strategy to help make your business best in class.
2. Strategic Planning
The roadmap to your success
Based on our findings and your feedback, we assemble a customized strategic plan to help you reach your business goals.
This roadmap represents the actions your practice needs to take to increase patient acquisition, retention, and satisfaction in order to grow revenue and see a return on your investment in ServMD.
3. Services
Ongoing managed consulting
ServMD offers consulting services in the following key business areas to help continue to expedite and maintain the growth plan detailed in your customized strategic plan:
Practice Management
Brand Management
Reputation Management
Our Services
Practice Management
Consumers expect a 1:1 relationship.
ServMD’s team of experts helps identify and implement cost-effective software solutions to automate your practice management—giving both your patients and staff more flexibility.
Brand Management
You are a brand.
A unique brand identity communicates your story and promotes your value to potential patients. ServMD elevates your brand name, setting you apart from the rest.
Reputation Management
Review sites matter.
We monitor and manage review sites such as Google, Yelp, Zocdoc, Realself, and Healthgrades by curating your online presence and addressing feedback publicly.
Patient Management
Patient management systems are software tools used to acquire medical information needed before a visit, send timely reminders, and deploy follow-up emails for patient care.
- Real-time Online Booking
- EHR/EMR
- e-Prescribing
Telehealth
Telehealth provides an effective alternative to in-person clinic visits, providing patient remote care and communication. Virtual appointments can be scheduled in between office-scheduled visits to save both the patient and provider time.
- Access from Anywhere
- Remote Care
- HIPPA Compliant
Staff Scheduling
Set up HR systems to better manage employees' on-boarding processes and up-to-date schedules.
- Streamline Operations
- Optimize Labor Costs
- Increase Productivity
Brand Perception
ServMD completes an analysis of how your brand is currently perceived through online research, customer interviews, and surveys.
Brand Identity
Differentiate yourself from competitors by constructing a brand identity through design, messaging, and communication.
Value Proposition
ServMD offers guidance on how to increase the perceived value of services offered within your practice.
Online Presence
Create and amplify your presence on review and research sites to ensure your practice is cast in the best light.
Address Feedback
Respond to patient feedback publicly to engage with existing patients one on one and attract new clientele.
Crisis Management
If an unpredictable public relations crisis occurs, we'll take swift action to help protect your brand from damage.
Get Started
It all begins with a complimentary diagnostic. Leave us your information and we’ll kick off the process right away.